Kamis, 17 Oktober 2019


Promoting a New Product

( English for Business - Topic 4 )

Use Canvas Totebags Over Plastic For Shopping Bags


Good Morning, i’m Jesi a Sales Marketing from Hero. Please let me introduce our new product. Hero’s pulling out an eco-friendly canvas totebag. Since people have started to understand that paper bags, and plastic bags are not as eco-friendly as bags that are not thrown out at all,  reusable grocery bags have been increasing in recognition. The online store’s cotton mesh reusable grocery bags have the same capacity as the old familiar plastic bags, and if you need to, you can stretch the load a bit without having to worry that the bag might break or tear. Reusable shopping tote bags can hold up to forty lbs. This is one of the reasons that I have decided to purchase tote bags in bulk, as I always have cargo to carry around. Everyone else calls them shopping tote bags.
All of us would like to help save the environment, so it seems only obvious that one should use reusable shopping tote bags.  The great thing about shopping tote bags is that you can use them for years to come. They will keep your food fresher and you will be all too happy to be rid of those paper and plastic disposable bags. Not only is it convenient, it’s also a nice accessory to carry when going shopping, especially when the bag comes in your favorite color.
Shopping Tote bags come in different sizes, styles, colors and fabrics. Normally it is always safe to wash reusable tote bags. There is a chance that your tote bag will shrink a little. Hand wash is always a safe possibility to carefully wash your totebag.
10 Reasons to Buy Reusable Grocery Shopping Bags
1. It is estimated to take between 15 and 1,000 years for the average plastic bag to decompose, depending upon the type of environment. A typical landfill environment causes the plastic bags to just sit for decades or centuries with minimal break down.
2. Up to 1 million birds, 100,000 turtles and many other sea animals die annually from taking in plastic bags. Animals can confuse floating bags with sea life to eat, such as plankton and jellyfish. Once they eat it, the plastic clogs up their digestive tract. The animals typically starve to death. Other animals may drown after they are entangled in plastic bags.
3. The cost of recycling plastic bags is relatively high and many recyclers will not accept them. Plastic bags are commonly discarded into landfills.
4. The EPA estimates only 2% of all plastic bags are recycled. The rest are stuck in landfills or floating around the oceans, often leaching toxins into the soil and water.
5. If you think paper bags are a better option, you should reconsider. The United States chops down 14 million trees per year to make the pulp to produce paper bags.
6. Paper bags produce double the atmospheric waste as plastic bags, so they are not really a better option for the environment.
7. Thrown away plastic bags have shown up as far away as the Arctic Circle and as far south as the Falkland Islands, the British Antarctic Survey reports.
8. Plastic bags do not always remain in landfills due to their light weight. They often flutter away and are stuck in trees and littering our coasts.
9. Petroleum products are used to make plastic bags, which are nonrenewable resources.
10. Plastic bags comprise 10% of the washed up garbage that pollutes American coastlines.
8 Advantages of Reusable Grocery Shopping Bags
Conventional plastic and paper bags clearly are not healthy for the environment. Here are some big advantages of reusable shopping bags.
1. Cost effective. You can use your cloth shopping bags for years and never throw them away. When they get dirty, it is simple to wash them and keep on using them.
2. Reusable bags are strong and can be used for many years’ worth of shopping trips. They also can carry far more weight than plastic bags.
3. Shopping incentives. Many grocery stores provide discounts and program points if you bag with reusable bags. Small savings can add up to a lot savings over time.
4. Quicker bagging. Many consumers find that reusable bags hold their shape better than plastic and can be packed faster.
5. Simple to carry. Carrying a reusable bag with a comfortable, cloth handle is much easier on the hands. No more cuts on your hands from plastic bag handles.
6. No torn bags. How many times have plastic bags town while taking the groceries inside? Reusable bags will never tear or split.
7. Put your brand in front of your customers and prospects. If you are a business, you can put your logo and contact information on reusable shopping bags. This is an effective marketing technique because customers typically have these bags for years. The more reusable bags you purchase, the lower the price per item. So it can be a very effective marketing campaign from a cost perspective.
8. Reusable shopping bags available in different, materials, colors and designs. Common materials for reusable bags are canvas, hemp, jute and polypropylene. Most of these bags are lightweight, machine washable and high durable for years and years of use.
The price for this shopping bag is among Rp. 15.000 up to Rp. 20.000

Rabu, 16 Oktober 2019

Presenting the Company

( English for Business - Topic 3 )


A Brighter Future, A Better Business J


About Us
Established on 5 December 1933, now Unilever Indonesia has grown to become one of Indonesia’s leading Fast Moving Consumer Goods companies. We have been accompanying Indonesian societies through Unilever Indonesia’s product range includes world renowned brands such as Pepsodent, Lux, Lifebuoy, Dove, Sunsilk, Clear, Rexona, Vaseline, Rinso, Molto, Sunlight, Wall’s, Royco, Bango and more.
The Company’s shares were first offered to the public in 1981 and have been listed on the Indonesia Stock Exchange since 11 January 1982. At the end of 2015, Unilever Indonesia was the fourth largest company by market capitalization on the Indonesia Stock Exchange.

Our Vision
To earn Indonesia’s love and respect by touching the lives of every Indonesian every day.


Our Mission
We work to create a better future every day.
We help people feel good, look good and get more out of life with brands and services that are good for them and good for others.
We inspire people to take small, everyday actions that can add up to a big difference for the world.
We will develop new ways of doing business that will allow us to double the size of our business while reducing our environmental impact and increasing social impact.


Purpose & Principles

  Our corporate purpose states that to succeed requires "the highest standards of corporate behavior towards everyone we work with, the communities we touch, and the environment on which we have an impact."

·        Integrity

We are committed to integrity because it creates our reputation, so we never compromise on it. It defines how we behave, wherever we are. It guides us to do the right thing for the long-term success of Unilever.

·        Respect

We are committed to respect because people should be treated with dignity, honesty and fairness. We celebrate the diversity of people, and we respect people for who they are and what they bring.

·        Responsibility

We are committed to responsibility because we want to take care of our consumers, customers and employees, as well as the environment and the communities in which we operate. We take this personally and always do what we say we will do.

·        Pioneering

We are committed to the pioneering spirit because it creates us and still drives us as a business. It gives us the passion for winning and for creating a better future. It means that we are always willing to take intelligent risks.

·        Positive Impact

We aim to make a positive impact in many ways: through our brands, our commercial operations and relationships, through voluntary contributions, and through the various other ways in which we engage with society.

·        Continuous Commitment

We're also committed to continuously improving the way we manage our environmental impacts and are working towards our longer-term goal of developing a sustainable business.

·        Setting out our aspirations

Our corporate purpose sets out our aspirations in running our business. It's underpinned by our code of business Principles which describes the operational standards that everyone at Unilever follows, wherever they are in the world. The code also supports our approach to governance and corporate responsibility.

·        Working with others

We want to work with suppliers who have values similar to our own and work to the same standards we do. Our Business partner code, aligned to our own Code of business principles, comprises ten principles covering business integrity and responsibilities relating to employees, consumers and the environment.

The Unilever Sustainable Living Plan
Unilever Indonesia has an extensive Corporate Social Responsibility (CSR) program that is founded on the principles of our Unilever Sustainable Living Plan (USLP). The three pillars of the USLP are :
The Unilever Sustainable Living Plan is our blueprint for achieving our vision to grow our business, whilst decoupling our environmental footprint from our growth and increasing our positive social impact.
The Plan sets stretching targets, including how we source raw materials and how consumers use our brands. The scale of our ambition means that we are finding new ways to partner with others in business, government and society.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’.



Organizational Structure

Our Brands

Making and Receiving Telephone Call 

( English for Business - Topic 2 )

Receptionist : Good Morning, this is the Four Season Hotel in Jakarta. How may I help you?

Caller : Good morning, well actually it is already afternoon here in England! I would like to book a room please.

Receptionist : Certainly sir. How many people is the booking for?

Caller : One person. It’s for me, so I need a single room.

Receptionist : What date will you be arriving?

Caller : I will be arriving on Saturday 25th October.

Receptionist : Ok, and when will you be leaving?

Caller : I will be leaving the following Saturday, so that’s the 1st November. How much would that be?

Receptionist : With our special weekly rate, that would be a total of $1,100.

Caller : Oh, well that’s slightly more expensive than i was expecting. Does that include breakfast?

Receptionist : Oh yes absolutely. The price includes breakfast and all taxes. There are no hidden charges.

Caller : Oh I see. Well that’s actually quite reasonable then. Is there WIFI ih the hotel?

Receptionist : Yes, all of our rooms have WIFI at no extra charge.

Caller : Excellent. That would be very useful.

Receptionist : For the choice of rooms, would you prefer a room with view of the city skyline or a view of Central Park?

Caller : Oh, I’m not sure. Is there a difference in price?

Receptionist : No, both rooms are available at the same price. The only difference is the view.

Caller : Well in that case, I’d prefer the view of the city please. I would like to go ahead and book those dates please.

Receptionist : Certainly sir. For bookings made over the phone, we ask that customers pay in advance for the first night. The remaining balance can be settled at the end of the stay.

Caller : That’s fine, I understand.

Receptionist : May I take your full name please?

Caller : Yes, it’s John Lennon. L – E – N – N – O – N

Caller : Yes of course. It’s johnlennon@gmail.com

Receptionist : Thank you.. Ok, I have made the reservation for those dates. You will receive confirmation by email along with instructions for making the payment for the first night. Is there anything else I can help you with?

Caller : Emm, yes just one last thing. On the 25th November, I will be arriving directly from the airport at around 2pm. Will the room be ready by that time?

Receptionist : Well usually check-in is after 4pm but I will request that your room is cleaned first. So long as you don’t arrive before 2pm, then that will be fne.

Caller : Thanks very much. I appreciate it. I’ll go and check my email straight away and pay the deposit. Goodbye and thanks again.

Receptionist : You’re welcome Mr Lennon. Thanks for your call and if there’s anything else you need, don’t hesitate to ask.

Caller : Thanks again. Goodbye.



Introducing in a Business Event

( English for Business - Topic 1 )

Isyana : Good Morning, my name is Isyana.

Jessica : Good Morning, my name is Jessica Mila, you can call me Jessica. Nice to meet you ( Shakes hand with Isyana )

Isyana : Nice to meet you too. Where do you come from? China?

Jessica : Oh no, I’m not Chinese. I’m Indonesian

Isyana : Oh I’m sorry i thought you was Chinese. So what do you do for living ?

Jessica : It is fine... i’m a Marketing, how about you ?

Isyana : I work in Watson as a Store Manager. What company do you work for?

Jessica : I work  in L’oreal Group.

Isyana : Really ? That’s great ! It’s one of the big companies in Indonesia, right ?

Jessica : Yes, but it’s a very competitive in Indonesia because many new companies are offering cheaper cosmetic products.

Isyana : How would that challenge be overcome ?

Jessica : We’re always trying to innovate, like lauching a new product, advertise a new product on television

Isyana : That’s sounds a good idea !

Jessica : Yeah, thank you Isyana. What do you do as a store manager ?

Isyana : I responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively, motivates sales teams.

Jessica : We’re about to launch a new product next month, we have preeminent product by cosmetics.

Isyana : What product is launching up next month ?

Jessica : The product that going to launch next month is lipstick Longlast.

Isyana : That’s amazing, let’s talk more about this, I have an assistant, her name is Maudy.

Isyana : Maudy, her name is Jessica. She is a marketing in L’oreal Group. Jessica, this is Maudy, my assistant.

Jessica : I’m pleased to meet you Maudy. ( Shakes hand with Maudy ) So what job you are into?

Maudy : Nice to meet you Jessica ! My job is to help Isyana arranging her meetings.

Jessica : That’s great ! Where do you live Maudy ?

Maudy : I live in Depok, near Margo City. How about you ?

Jessica : I live in Jakarta. How long have you been working as an assistant ?

Maudy : I have been working for 5 years. Do you have a business card ? I’d like to contact you to discuss our coorperation.

Jessica : Of course ! Let’s have a conversation and see if we can work together. Give me your card also.

Maudy : I appreciate that very much Jessica. It was great to meet you.

Jessica : Likewise, I will send you an email so we can arrange a time to talk more.

Maudy : Thankyou Jessica, see you next time.

Isyana : Take care Jessica, thank you.